Privacy Policy

At SouqLet, your privacy is our top priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you browse, shop, or contact us.

1. Information We Collect

When you interact with SouqLet, we may collect the following types of data:

  • Personal Information: Name, email address, phone number, billing and shipping address

  • Order Information: Items purchased, secure payment details, and order history

  • Device & Usage Data: IP address, browser type, and cookies — to improve your browsing experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide order confirmations, shipping updates, and customer support

  • Send special offers and updates (only if you’ve opted in)

  • Enhance and personalize your shopping experience on SouqLet

3. Your Privacy Comes First

We never sell your personal information.
We only share it:

  • With trusted service providers (e.g., shipping and logistics partners) to complete your order

  • When required by law or authorities in the UAE or Saudi Arabia

4. How We Protect Your Data

Your data security is very important to us. We use:

  • SSL encryption to safeguard your information during transmission

  • Encrypted payment processing for safe transactions

  • Restricted internal access to protect sensitive customer data

5. Your Rights (UAE & Saudi Arabia)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications at any time

📧 To make a request, contact us at: souqlet.official@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Remember items in your shopping cart

  • Recommend products based on your interests

  • Improve website performance and speed

You can control or disable cookies anytime through your browser settings.

7. Policy Updates

This Privacy Policy may be updated periodically.
The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about your privacy:
📧 souqlet.official@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia